Key Questions to Ask Your Movers and Packers Before Finalizing

Opting for a moving company for your shifting tasks is one of the most essential things that every individual has to do. Relocation to a new place is a difficult task and thus, you have to find the most professional moving team to handle your packing, loading, transporting, and unloading of all your belongings. Before hiring movers and packers in Pune, you must ask different types of questions from them that are essential. If you don’t know what to ask, then keep on reading to find out. 

Top essential questions to ask the movers

Question 1: Are they licensed and registered?

One of the most crucial questions to ask from a moving company is about their license and registration. If they are not licensed then don’t hire them. Such companies are not approved to handle the packing and moving tasks by the government. Thus, if you fall under any scam, then no one will be held accountable.

Question 2: How do they guarantee their pickup and delivery dates? 

This is the most essential question to ask the moving company if you need confirmation on the dates that you have booked for your relocation process. Try to book at least a month before if your date of moving is fixed. They should offer you a written document regarding your booking date.

Question 3. For how many years have they been working in this domain? 

Understanding the experience of the mover is extremely important. This helps in saving you from a lot of issues including the unskilled handling of your goods, which leads to damage of the same. So, hiring an experienced mover is always recommended. 

Question 4. If they are working full-time, temporary, or seasonal? 

Ask the moving company about their work pattern. If they are working full-time then you will get your choice of date in any month you want. But, if they are working temporarily or seasonally then there are higher chance of not getting the exact date that you want to book for shifting.

Question 5. Can they provide references? 

You can ask them to provide references for their previous clients. If the company is genuine then they will have some written or video testimonials of their previous clients. Also, you can check the online reviews of the clients available on their social media pages to ensure the genuineness of the company.

Question 6. Are they offering a binding quote or a non-binding quote?

A binding quote is one in which your estimate is fixed. Even if there are other charges involved, you just have to pay the cost that is offered at the estimated quote. A non-binding estimate is one in which your estimated price can go high.

Question 7: Are they offering on-site estimates or not?

Moving genuine companies will visit your site and take note of the inventory including all the things that you will be taking along. If any company refuses the on-site visit or is ready to offer the estimate over the call or via email then don’t trust such companies and avoid them for your moving process.

Question 8. Does the estimate include any additional or extra charges?

Make sure to ask the movers about any additional charges they may include in the estimate. There must be some additional or hidden charges levied on the estimate that can stir your budget.

Question 9. What is the process of their charging? 

You should ask about the process as per which they charge. If they charge according to an hour, weight, or even number of personnel required for shifting. Analyze the charges and compare. Check which method is costing you better as per your set budget.

Question 10. What are their payment options?

You should always ask about the payment options the movers offer. The moving company should accept all payment methods including online, cash, and others. If a company asks for the entire amount in cash before the move then beware of the company. If they are asking a certain percentage in advance as a booking amount then that is acceptable. Also, it is better to make payments online or through a credit card for safety purposes.

Question 11. What are their extra or hidden charges for any service?

You can ask your moving company about the hidden or extra charges that they charge apart from the estimated cost. A lot of companies charge for things like travel time, narrow lanes, parking issues, flight of stairs, a high level of the floor in the building, and a lot more. So, you should be clear about what they are charging you and for what purpose.

Question 12. Do they provide any insurance or risk coverage? 

You should ask your moving company this very essential question whether they offer any type of risk coverage or not. If you want complete safety of your belongings during the travel, then you should ask about the risk coverage that they offer. Are they offering full-value coverage or something else? So, be sure about the same so that you can get it from a third party if the company is not providing it.

Question 13. Is there anything that they do not transfer?

Asking this question is very important as if there is something that they don’t offer under their service then you have to decide for the same, which will not be possible at the last minute of your move.

Question 14. What is the claim policy in case of damage or misplacement of belongings? 

It is better to ask about the loss of damage or misplacement of the belongings during the transit as otherwise, the company will not provide you a valid claim.

Question 15. Will they offer packing or unpacking services or not?

Ask your mover about whether will they offer you the packing and unpacking service or not. If included, make sure they are not charging an additional amount. Otherwise, save the extra amount by packing yourself.