Moving Made Easy: 15 Must-Ask Questions for Movers and Packers

Are you about to relocate to a new location within Pune? If yes, then you must be worried about the handling of your moving task. It is a thing to be anxious about as it’s quite a hectic task to handle on your own. People usually hire professional packers and movers in Pune to streamline their move as these experienced personnel take good care of all your belongings. But, hiring them is not that easy. You need to check the background of the company and keep in mind a lot of things to check their authenticity before finally hiring them. This is because there are many rogue movers present in the market and you need to save yourself from the moving scam. 

For this, you must know the right questions to ask from the moving companies before making them your moving partner. To know what are those smart questions that you need to ask from your service provider, keep on reading. 

Question 1: How many years of experience does the company have in this business? 

Before hiring any moving company, you have to ensure that they have a considerable amount of experience in the business. This is because experienced personnel can deal with any sort of situation that you come across during the move. Thus, you will have a trouble-free relocation. 

Question 2: Is your company licensed, registered, and insured? 

Your company must be licensed, registered, and insured for sure. This is because there are many rogue movers out there, who are ready to scam you. If you want to save yourself from any such situation, then you must ensure that your chosen company is properly licensed and has a proper registration number. 

Question 3: Are there any references for the services provided by the company? 

It would be better if you ask the company to provide you with the references of their previous customers. In this way, you will be able to check the quality of the services that they offer. 

Question 4: What types of documents will you get before the moving day?

You must ask what type of documents you will get before the moving day so that you can rely on them and stay rest assured about the safety of your possessions with them. The usual documents you will receive are a contract entailing all the verbal commitments, an estimate, and a moving itinerary. 

Question 5: How do they calculate the relocation cost? 

This is an important question to ask from your moving company to understand the estimated amount. The usual process of calculating an estimate is based on the weight and volume of the items, distance of the move, number of movers involved, additional services taken, etc. 

Question 6: Do they provide a binding estimate or a non-binding estimate?

You need to know whether the company is offering you a binding estimate or a non-binding one. The binding one makes sure that the total cost of the move will not change. On the other hand, a non-binding estimated amount can be increased as per the final weight of the items and any added charges involved. 

Question 7: Are there any additional or hidden charges?

Many companies charge hidden costs that they don’t provide you in the estimate. These charges are usually levied at the end of the process when you have to pay the final amount. Thus, to avoid any surprise at the end, you must ask your movers about any sort of additional charges in advance. 

Question 8: Are there any refueling costs involved in the estimate? 

Some companies charge for the refueling cost. You must ask the moving company about any sort of additional fuel charges involved in your final estimate or not. A prior clarification is the best way to keep yourself updated, especially when you are moving long distances. 

Question 9: Do you charge an additional amount for special services? 

If you are asking your moving team to pack your antique item or any other special item carefully or you need to get your hot tub or piano moved, then these are considered special services and usually, these are chargeable. 

Question 10: Do you provide packing service in the estimate or charge separately? 

This is a question that you must ask your movers as there are some, who charge an extra amount for the packing of your belongings. If your mover is not including it in the estimate, then ask the amount they will take for the same. 

Question 11: For what type of services do I need to pay an extra amount? 

There are several things for which your moving company can charge an additional amount. Some of them are a flight of stairs, not getting parking space, longer hauling, extra movers, packing supplies, getting to a higher floor without a lift, and more. 

Question 12: Do you offer any risk coverage against the damage to the belongings? 

Your company should provide you with a risk coverage facility against the damage and misplacement of your belongings during the move. If the company is not offering a full coverage option, then make sure to get one from a third party. 

Question 13: Are there any discounts or promotional offers available? 

By asking this question, you will be able to make your move affordable as the discounts and promotional offers are meant to minimize your moving cost. 

Question 14: Will you deliver the items on time? What you will do in case of a delay? 

Ask them about the exact delivery time that your transit will take. If there is any delay, then how they will compensate for it? 

Question 15: What is your cancellation policy? 

It sometimes happens that due to some reason or the other, you change your mind about shifting. In this case, you need to ask about the process of cancellation and the charges involved from the movers. 

So, make sure to ask all of the above-mentioned questions from the movers and packers in Pune before hiring them.